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Privacy Policy

Andrea Aro Hypnotherapy is committed to protecting your privacy. To enable me to provide the highest level of service I keep records that contain information about you and your health, and the care and treatment I have provided or plan to provide to you.  I am committed to being fair, transparent and open.

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This Privacy Policy explains Who I am, How I receive information about you, and What I do with that information once we have it.

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I may make changes to the policy from time to time. Any changes will be updated on the website.

 

Who I am

I am Andrea Aro Hypnotherapy, which is a trading name for Andrea Arogyaswamy DHypPsych(UK) GQHP, trading from 3 Elwood Close, Burgess Hill, West Sussex, UK. I am the ‘data controller’ for the purposes of the Data Protection Act 1998 and (from 25 May 2018) the EU General Data Protection Regulation 2016/679 (“Data Protection Law”). This means I am responsible for how I use your personal information.

 

The Information I Collect

I collect personal information:

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  • directly from you

  • from a third party acting on your behalf with your consent e.g. a GP, Psychiatrist or mental health professional

  • when I generate it myself e.g. patient assessment notes

  • from publicly available sources

 

The information I collect from you is considered a special category of personal data and I process this information in accordance with Article 9 section (iii) the provision of Health or Social Care.  GDPR requires obligations of confidentiality which is covered by the ‘therapists code of conduct’.

 

How I will use your information

I will use your information in order to provide therapy services to you. I will only use information collected lawfully in accordance with the EU General Data Protection Regulation 2016/679 (“Data Protection Law”) and will not use any information I may hold about you for any purpose other than that for which it was collected, unless we have gained your consent. I do not sell personal information. 

 

Who I can share your information with

I have a legal obligation to share information with you upon request. With your consent, I may share your information with other organisations I work in partnership with such as the CCG.

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There are, however, some instances where patients cannot opt out of having their information shared and this information may be shared without explicit or implied consent. These instances may include:

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  • Where the sharing is mandated by law or court order

  • Where there are sufficient safeguarding or vulnerability concerns

  • For the health and safety of others.

 

How long I will keep your information

I’ll keep your information in a safe and secure environment for as long as you have a relationship with us and then for 5 years.

 

Your rights

You have a number of rights relating to your information e.g. to see what I hold, to ask me to share it with another party, ask me to update incorrect or incomplete details, to object to or restrict processing of it, to make a complaint etc.

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If you have any further questions after reading this notice, please contact me.

 

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